Last Updated: September 6th, 2025

At Paci Pals, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website www.thepacipals.com and purchase from our store.

When you use our website, we may collect:

• Personal Information: such as your name, email address, billing/shipping address, and payment details (processed securely through our payment provider).
   
• Non-Personal Information: such as your browser type, device information, and general site usage through cookies or analytics.
   

We may use the information collected to:

• Process and fulfill your orders
   
• Communicate with you about your order, products, or promotions
   
• Improve our website and customer experience
   
• Comply with legal requirements
   

We do not sell or trade your personal information. We may share your information only with trusted third parties that help us operate our business (such as payment processors, shipping providers, or website hosts).

Our website may use cookies to improve your browsing experience. You can choose to disable cookies in your browser settings, but some features of the website may not function properly.

We take your security seriously. All transactions are processed through secure payment gateways, and we use reasonable measures to protect your personal data. However, no method of transmission online is 100% secure.

Depending on your location, you may have the right to:

• Access the personal data we hold about you
   
• Request corrections or updates
   
• Request deletion of your information (where legally allowed)
   

To exercise these rights, please contact us at: yoursupportpal@thepacipals.com

Our website may include links to third-party websites. We are not responsible for the privacy practices of other sites.

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated “Last Updated” date.

If you have any questions about this Privacy Policy, please contact us at:

📧 Email: yoursupportpal@thepacipals.com
🌐 Website: www.thepacipals.com

Last Updated: September 6th, 2025

By accessing and using our website www.thepacipals.com, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

• Paci Pals is a small business that creates and sells handmade adult-sized decorated pacifiers.

• All products are for adult novelty and comfort use only. They are not intended for infants or children.
   
• By purchasing from our site, you confirm that you are at least 18 years old.

•  Paci Pals is not liable for misuse of products.
   
• We reserve the right to update these Terms & Conditions at any time.

• All pacifiers are hand-decorated, which means slight variations may occur. Each item is unique.
   
• Colors may appear differently on screens compared to in person.

• Payments are securely processed through our chosen payment providers.
   
• Orders are confirmed only after payment has been successfully received.
   
• We reserve the right to refuse or cancel any order due to suspected fraud, errors in product listings, or other valid reasons.

• Processing times vary, as each item is handmade. Estimated processing time is 3 business days.
   
• Shipping times depend on the carrier and your location.  Paci Pals is not responsible for delays caused by carriers, customs, or incorrect shipping information
   
• Customers are responsible for providing accurate shipping information. Please double-check your information before placing an order. 

• Due to the personal nature of our products, all sales are final for health and safety reasons.
   
• Refunds or replacements will only be issued if:
   
  • Your item arrives damaged, or
     
  • You receive the wrong product.
     
• To request a refund/replacement, please email us within 7 days of delivery with a photo of the issue(s).

• All designs, product names, and branding are the property of Paci Pals.
   
• You may not reproduce, copy, or redistribute our products, images, or content without written permission.

• Paci Pals products are novelty items for adult use only and are not intended for children.
•  Paci Pals is not responsible for damages, injuries, or issues arising from the use or misuse of our products. 
•  To the fullest extent permitted by law, Paci Pals is not liable for any damages or injuries related to the use of our products. 

We may update these Terms & Conditions at any time. Changes will be posted on this page with an updated “Last Updated” date.

If you have any questions about these Terms & Conditions, please reach out to us:

📧 Email: yoursupportpal@thepacipals.com
🌐 Website: www.thepacipals.com